Farmscape for February 20, 2019
The President of the Life-Role Development Group says it's up to the leaders within an organization to build the trust that's critical to an effective adaptable workplace.
"Employee Trust in the Workplace" was discussed earlier this month in Winnipeg as part of the 2019 Manitoba Swine Seminar.
Dr. David Redekopp, the President of the Life-Role Development Group, says when it comes to building trust the onus is on the leader to recognize that employees need to have confidence that the organization will do what it says and that will inspire them to demonstrate that they are worthy of trust.
Clip-Dr. David Redekopp-Life-Role Development Group:
People who do what they say obviously will be seen as being more trustworthy than people who don't but, at the end of the day the more I watch organizations, I think the part that really builds trust is what people do when things go wrong.
Some people, when things go wrong, go into a victim mentality where they're blaming, they're finger pointing or hiding or how ever many responses you can have to a problem and other people will step up and say that went wrong, I see that it went wrong, I had a piece in it going wrong, what can we do to learn from that, let's learn from it, and how are we going to change our behavior and doing that collectively.
To me it's the recovery.
This is where trust can really get built or destroyed.
There's nothing like seeing a leader, when something is really screwed up, for a leader to say let's make sure we learn something from this and not get into finger pointing or blaming or hiding from it or any of that but just turn it into a learning opportunity and realize that this is just the human condition, that mistakes happen.
Dr. Redekopp acknowledges the formula for building trust sounds simple but it's complicated and it's always being messed up because of misconceptions or accidents or plain old human fallibility.
For Farmscape.Ca, I'm Bruce Cochrane.
*Farmscape is a presentation of Sask Pork and Manitoba Pork
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